Opera Bracelets Product Information
Opera Bracelets are created from stainless steel memory wire (either gold or silver in color), beads (glass, metal and/or ceramic) and pewter charms. Memory wire has a special durable nature to stretch and then spring back to its original shape, unless crushed or bent: this allows it to fit nearly anyone.
All efforts are made to match the beads and charms shown in the Opera Bracelets photographs. However, beads are often discontinued without warning. In this situation, a substitution sensitive to the design will be made. We strive for overall design consistency. Please remembers that handmade bracelets are unique works of art and could have subtle differences in them.
Opera Bracelets arrive in a drawstring organza bag within a gift box which also contains the associated synopsis bead chart (for "Full Story" Opera Bracelets) or explanatory card (for "Inspired By..." Bracelets).
Opera Bracelets contain very small beads, so they should be kept away from children.
Charms and other elements can catch on fine knitwear - please wear with care.
Opera Bracelets are mainly made of glass and thus are breakable and delicate. If a bead breaks, please send the bracelet back with whatever pieces of the bead you have (for identification) and I will repair it with new beads for free. This will help to identify if particular beads are too delicate to be used in future designs.
Fitting your Opera Bracelet
Memory wire is one size fits all. You can help your Opera Bracelet settle to the shape of your wrist by GENTLY compressing it with your alternate hand while wearing it -don't crimp or bend it.
If you find your Opera Bracelet is feeling too small after a couple wearings, GENTLY grasp each end in alternate hands and stretch the coil apart. Do this in small increments trying it on frequently. There is no refund for bracelets that have been crimped or bent due to compression or stretched too far. The bracelets are pretty strong and should handle the minor fitting actions described if done gently and gradually.
All Opera Bracelets are individually handmade to order in Rochester, NY and ordinarily ship within 3-5 days. If there should be any delay beyond this you will be contacted via email and all efforts will be made to get your Opera Bracelets to you as soon as possible. A delay is rare. We strive to have all components on hand to create your bracelet at any time.
How to Check Balance on a Gift Certificate
Click the Gift Certificate category at the top of the website. On the bottom of the left side bar choose "Check remaining ballance". Enter the Gift Certificate code to see how much remains on the gift certificate.
We want you to be happy with your Opera Bracelet! We offer a 30-day money back guarantee if you are not completely satisfied with your purchase.
Simply return the merchandise in its original packaging within 30 days of the original date of shipment. Opera Bracelets will repair or replace any merchandise found to be defective within 30 days of purchase. A refund consists of a complete credit to your card minus any shipping and handling costs.
"What do I need to do?"
Email firstname.lastname@example.org prior to returning merchandise. Give the reason for the return, and specify whether you want a repair, replacement or a refund.
All returns must be unworn and in the original packaging.
All items (shipped within the United States) are shipped insured at no extra charge. If damage occurred during shipping, immediately take your package to your local post office and they will assist you in processing your claim.
Detailed Information Regarding Returns and Warranties
On refunds, you will receive a complete credit minus any shipping and handling costs.
Please send all returns to:
106 Laney Rd
Rochester, NY 14620 USA
Order Cancellation Policy
Please phone 1-585-271-0864 if you need to cancel your order. All efforts will be made to accommodate the cancellation of your order, providing your order has not already shipped. In the event that a cancellation was requested, and your order was inadvertently shipped out afterward, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping after the merchandise is returned in saleable condition. Please refer to the section above for instruction on returning merchandise under Returns.
We welcome inquiries for quantity purchases (over 15 bracelets) at a discount. For more information see the Wholesale/Quantity Ordering page and contact email@example.com with any further inquiry. Please note: purchases for re-sale are not shipped in gift boxes (unless this is requested at a slight cost).