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Frequently Asked Questions

How do you put on and take off your Opera Bracelet?

Opera Bracelets are made using memory wire, so they expand when put on and then spring back to their original shape, which allows Opera Bracelets to fit nearly anyone! Also, there are no clasps required for a memory wire bracelet, so you can put it on yourself without assistance from anyone else.

The video below demonstrates how to put on and take off the Carmen Opera Bracelet and shows how the Opera Bracelet tells the story of Carmen from beginning to end:

What will the package look like when it arrives?

Opera Bracelets jewelry arrives in a drawstring organza bag, within a gift box that also contains the associated synopsis bead chart for "Full Story" Opera Bracelets or explanatory card for Opera Earrings, Necklaces and "Inspired By..." Bracelets. 

When will my package ship?

All Opera Bracelets are individually handmade in Rochester, NY and ordinarily ship within 2-3 business days. If there should be any delay beyond this, you will be contacted via email and all efforts will be made to get your Opera Bracelets to you as soon as possible. 

Totes and Tumblers are printed to order and may take 3-4 days to ship out. 

Please Note Post Office Shipping times should always be assumed to be longer in December. Choose Priority Mail when appropriate. 


Do you do all this yourself?

We have a small and mighty team! My husband Andrew is the Marketing Director, Webmaster and Financial Manager of Opera Bracelets. Our right hand woman and fellow creative Ava helps with assembly, social media and more. I develop new products, make jewelry, plan and steer the ship. We are all in Rochester, NY, USA.

What materials are used in Opera Bracelets?

Opera Bracelets are created from stainless steel memory wire, glass, pewter and ceramic beads with pewter charms.

The pewter charms I use are made in the USA.

The glass beads used mainly come from the Czech Republic, where they have specialized in making glass beads for over 200 years. Some crystals come from Austria.

Please Note: Opera Bracelets contain small delicate parts and are not intended for children.

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A note about jewelry materials: Metals and glass finishes can react with the oils of your skin and anything you put on your skin, such as soaps, perfumes or lotions, so please do not wear your Opera Bracelet when applying these. Also, do not wear the jewelry when swimming, doing heavy exercise, etc.

Charms and other elements can catch on fine knitwear, so please wear with care!

Glass beads, while normally very durable, can still break in certain circumstances; after all they are still glass. If you ever have a broken bead, please contact me so I can fix the bracelet for you right away at no charge! I stand behind my work 100% and always want you to be happy with your Opera Bracelet.

Do Opera Bracelets make noise when worn?

Opera Bracelets do not make a lot of noise, but please be respectful to not disturb anyone sensitive to noise near you during a performance. Watch this video for a demonstration:

 

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"A very satisfied customer! - I wanted to let you know how happy I am with my order. The bracelets are even nicer in person! Even the way they are packaged in the pretty box and beautiful little bags - it makes for a lovely gift presentation. I ordered another today and have recommended you to several coworkers who will be ordering gifts. I have also dropped several hints to my kids regarding the ones I like." - Debbie

Can I use a coupon code on a previous purchase I made?

Normally, coupon codes are not applicable for previous sales.  However, if you made your purchase just before or after a sale, please email me at cindy@operabracelets.com and I will consider your request.

What is your return policy?

Please click here to visit our Shipping and Returns page. Please email me for more information at cindy@operabracelets.com

How did you come up with this idea?

Well that's kind of a story! Click here to learn about the how the idea for Opera Bracelets started.

Why is the charge on my credit card listed as Dyzines and not as Opera Bracelets?

Dyzines is my corporate business name as recorded by New York State (where I live). When I started Opera Bracelets, I still had a suite of artistic businesses, so I included Opera Bracelets under the Dyzines name for both legal and financial simplicity.

If you have any other questions not listed here, please contact me at cindy@operabracelets.com or call me at 585-271-0864 between 10 am and 7 pm ET Mon-Sat.

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