What are you doing during the COVID-19 pandemic to protect your customers?
I am taking the current situation very seriously! First and foremost, I want all of you to feel safe and secure when purchasing my jewelry. To that end, each and every bracelet and pair of earrings are cleaned with alcohol-based hand sanitizer just before being packaged for you. In addition, I am marking each package with a special sticker indicating to the US Postal Service the contents are "Sanitized Jewelry".
What will the package look like when it arrives?
Opera Bracelets arrive in a drawstring organza bag, within a gift box that also contains the associated synopsis bead chart for "Full Story" Opera Bracelets or explanatory card for Opera Earrings and "Inspired By..." Bracelets. Our new Opera Scarves are wrapped in tissue paper.
When will my package ship?
All Opera Bracelets are individually handmade in Rochester, NY and ordinarily ship within 2-3 business days. If there should be any delay beyond this, you will be contacted via email and all efforts will be made to get your Opera Bracelets to you as soon as possible.
Our new Opera Scarves may ship directly from Julie Anna Lewis' studio in Colorado.
***NOTE: During the COVID-19 pandemic, packages will take longer to arrive that normal. The US Postal Service says 4 days for Priority Mail and 1 week for First Class Packages. So, please plan accordingly when shopping! I am based in Rochester, NY USA, so the shipping times may take longer or shorter depending on where you are located.
Do you do all this yourself?
Yes, mainly. My husband Andrew is the Marketing Director, Webmaster and Financial Manager of Opera Bracelets. I have a Social Media Consultant and I occasionally get help with pitting together the treat bags that go into all the orders that ship domestically. The assembly of the jewelry is done by me and colleague Ava, who is also based in Rochester, NY. I have no plans to farm out jewelry assembly to factories in the US or abroad.
Our new Opera Scarves are designed by artist Julie Anna Lewis and directed printed onto pure silk in China.
How do you put on and take off your Opera Bracelet?
Opera Bracelets are made using memory wire, so they expand when put on and then spring back to their original shape, which allows Opera Bracelets to fit nearly anyone! Also, there are no clasps required for a memory wire bracelet, so you can put it on yourself without assistance from anyone else.
The video below demonstrates how to put on and take off the Carmen Opera Bracelet and shows how the Opera Bracelet tells the story of Carmen from beginning to end:
What materials are used in Opera Bracelets?
Opera Bracelets are created from stainless steel memory wire, glass, pewter and ceramic beads with pewter charms.
The pewter charms I use are made in the USA.
The glass beads used mainly come from the Czech Republic, where they have specialized in making glass beads for over 200 years. Some crystals come from Austria.
Metal Cloisonné beads come from China where they have been an art form since the 1300's.
Please Note: Opera Bracelets contain small delicate parts and are not intended for children.
A note about jewelry materials: Metals and glass finishes can react with the oils of your skin and anything you put on your skin, such as soaps, perfumes or lotions, so please do not wear your Opera Bracelet when applying these. Also, do not wear the jewelry when swimming, doing heavy exercise, etc.
Charms and other elements can catch on fine knitwear, so please wear with care!
Glass beads, while normally very durable, can still break in certain circumstances; after all they are still glass. If you ever have a broken bead, please contact me so I can fix the bracelet for you right away at no charge! I stand behind my work 100% and always want you to be happy with your Opera Bracelet.
Do Opera Bracelets make noise when worn?
Opera Bracelets are quiet when they are being worn, even in an opera or theater setting. People have asked about this to be sure they will not disturb their neighbor at the theater with their favorite Opera Bracelet on their wrist!
In the video below, Cindy demonstrates the quietness of an Opera Bracelet:
"A very satisfied customer! - I wanted to let you know how happy I am with my order. The bracelets are even nicer in person! Even the way they are packaged in the pretty box and beautiful little bags - it makes for a lovely gift presentation. I ordered another today and have recommended you to several coworkers who will be ordering gifts. I have also dropped several hints to my kids regarding the ones I like." - Debbie
Can I use a coupon code on a previous purchase I made?
Normally, coupon codes are not applicable for previous sales. However, if you made your purchase just before or after a sale, please email me at firstname.lastname@example.org and I will confider your request.
What is your return policy?
How did you come up with this idea?
Well that's kind of a story! Click here to learn about the how the idea for Opera Bracelets started.
Do you have Wholesale/Quantity Pricing?
Yes! Please click here to visit our Wholesale page. Quantity orders have to be processed my contacting me directly, but its no trouble. After reading the info there, please email me for more information at email@example.com
Why is the charge on my credit card listed as Dyzines and not as Opera Bracelets?
Dyzines is my corporate business name as recorded by New York State (where I live). When I started Opera Bracelets, I still had a suite of artistic businesses, so I included Opera Bracelets under the Dyzines name for both legal and financial simplicity.
If you have any other questions not listed here, please contact me at firstname.lastname@example.org or call me at 585-271-0864 between 10 am and 7 pm ET Mon-Sat.